We create tailored training and integration programs for your sales and head office teams. We design training sessions with your HR team to raise awareness among your coworkers about Retail transformations.

Our process:

• We train your sales teams about in-store client experience, integrating the digital force and new clients’ expectations.

• We train your head office teams: marketing, e-commerce, visual merchandising, and architecture, according to themes agreed upon with your HR team.

NEW in 2020:

• In 2020, we launched our Retail Factory Academy, via a separate website dedicated to Retail training: www.retailfactory.academy

This new offer includes 9 training themes: Sales techniques and customer experience, Management, Marketing & digital, Visual merchandising & architecture, Sustainability, HR &personaldevelopment, Retail culture, Luxury, fashion and beauty culture, and Ream building, more than110 “off-the-shelf” programs and a team of about 30 retail experts and trainers who are dedicatedto training your teams face-to-face or remotely.

Nine months after its launch in February 2021, ourAcademy has been recognized as a QUALIOPI certified training organization.

The QUALIOPI quality certification attests to the quality of the processes implemented by ourtraining organization. It allows companies to benefit from the French government training budgets (via the OPCOs).

In January 2022, this certification was made mandatory for training organizations like us to be able to keep training people.