Goals
Understand the impact of your image and non-verbal communication
Recognise your strengths and learn how to highlight them
Adapt your appearance to align with company values and dress codes
Deliverable
Training memo booklet given to each participant.
Prerequisites
None.
The advantages of the training
You will benefit from the benevolent gaze of the group to better understand the impact of your image.
You will develop your confidence by being perceived the way you want.
Program
Introduction
1 – “We are seen before we are heard”
Identify the impact of your appearance and the need for self-care
Understand the importance of work attire to assert your role in the company
Learn to decipher the appearance of your interlocutors to adapt your communication
Discover the key points of non-verbal communication
2 – Know yourself better
Know how to identify your strengths
Being able to identify your body shape
Know the colours that valorise
Style exercise… to recognise yours
3 – Understand the company’s values to better adapt to them
Learn to visually translate company codes
Identify the characteristics of your profession or position to best embody it
Adapt your non-verbal communication according to your tasks and professional gestures
Conclusion and action plan
Concerned public
Anyone wishing to match their image to their position.
Seats
10 participants maximum, 4 participants minimum.
Dates
Intra-company format: dates to be organised together according to your needs.
Please note: we do not offer this inter-company training.
Rate
Contact us.
Practical information
Animation at the customer's premises or in a dedicated space.
Training accessible to people with disabilities, contact us to find out more.
Expertise in:
Spoken languages :
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Trainer
Donatienne Richard
Her 30 years of experience in operational retail make her an expert, both in the field of visual merchandising, which she has worked in Parisian department stores (Les Galeries Lafayette/Le Bon Marché/La Samaritaine), and in customer experience and product knowledge.
10 years ago, she created and implemented her own image consulting tools, combining her excellent sense of contact, her ability to observe and listen, with her fashion and style skills; since then, she has trained fashion retail teams in colorimetry, style & silhouette, sales levers that are both technical and emotional.
At the same time, she is a teacher in various schools: IDRI, EFET studio créa, La Fabrique, Sup de vente and Sup Career.
Today, her "Swiss army knife of retail" side allows her to build and run training courses and workshops; for Retail Factory, she has developed sales ceremonies, real personalized sales signatures.
Expertise in:
Expert trainer in Customer Experience, Sales Ceremonies and Visual Merchandising
Spoken languages:
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