Goals
Learn to develop a manager-coach approach
Cultivate your leadership skills
Communicate effectively to ensure your employees align with your vision and that of the company
Deliverable
Training memo booklet given to each participant.
Prerequisites
None.
The advantages of the training
You will know yourself better in order to adopt the right behavior for the positive development of your team.
You will be able to distinguish a good manager from a good leader by identifying your talents.
You will understand everyone's expectations to build a successful team.
Program
Introduction
1 – Understand the dimension of leadership
Define the concept of leadership
Differentiate between manager and leader
Understand and develop the strategic dimension of your function
2 – Position yourself in front of your team
Recognise your different leadership styles
Know yourself as a leader and be recognised
Adapt your management style to the situation of the team and the employee
Develop individual and collective skills
Building a high-performance team
Support your team to increase its performance
3 – Develop your excellence, the performance of your team and share your vision
Create a conducive climate: trust and give
Managing difficult situations
Apply the DILTS model in case of change
Promote cohesion within your team
4 – Cultivate your enthusiasm to mobilise teams
Become aware of your strengths as a manager
Develop your personal skills
Be in tune with yourself and your environment to motivate
Mobilise your team, unite energies around a common vision and strategy
Develop effective communication to train and mobilise the collective
Conclusion and action plan
Concerned public
Retail Director, area manager, local manager, interim manager, store manager or deputy, HR manager, etc.
Seats
10 participants maximum, 4 participants minimum.
Dates
Intra-company format: dates to be organised together according to your needs.
Please note: we do not offer this inter-company training.
Module adaptable over a day according to your needs, contact us.
Rate
Contact us.
Practical information
Animation at the customer's premises or in a dedicated space.
Training accessible to people with disabilities, contact us to find out more.
Expertise in:
Spoken languages :
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Trainer
Olivier Clémençon
A graduate in Hotel Management and Marketing, certified in Food & Beverage Services by Cornell University and an RNCP professional coach, Olivier has worked in luxury hotel management and prestige catering for major brands such as Lavinia in Madrid and Ladurée in Paris. Driven by the idea of putting people back at the centre of ecosystems and enabling everyone to draw on their talents to develop their full potential, in 2016 he trained in psychotherapy at the Parisian Gestalt School, alongside his activities as a coach, consultant and trainer. Today, he helps organisations develop their service culture and enhance individual talents.
Expertise in:
Self-development, Management
Spoken languages:
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