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Develop your Fashion culture

By the end of the training, you will be able to enhance your product arguments with a deeper understanding of fashion.

Duration :

1 day

Customer Experience & Service

Sales Techniques & Customer Experience

Goals

Enhance your fashion knowledge to provide better advice to your customers

Cultivate your curiosity, expand your knowledge, and diversify your sources of inspiration

Create a coherent and compelling sales pitch

Deliverable

Training memo booklet given to each participant.

Prerequisites

None.

The advantages of the training

You will have a better knowledge of the world of fashion.

You will be able to structure your inspirations to continue to develop your own fashion culture and share it with your colleagues and/or your clients.

You will be more convincing in arguing your sales and professional projects.

Program

Introduction


1 – Discover the history of fashion

  • Building a timeline

  • Identify couturiers and creators as well as their style and their evolution

  • Identify the canons of beauty of each era, the muses

  • Understanding consumption changes in the current context

  • Know the main groups from ready-to-wear to major designers

  • Know how to position a brand


2 – Identify women’s and/or men’s fashion trends

  • Source trends for the current and next season


3 – Develop an expert argument

  • Choose your inspiration tools: social networks, sites, press, stores…

  • Create your own tools to collect information: mood boards, albums

  • Learn to share with your team

  • Link with your brand and the current collection

  • Train yourself to argue: role plays, scenarios, oral presentations


Conclusion and action plan

Concerned public

Sales advisor, buyer, marketing player needing general fashion knowledge to have a more professional pitch.

Seats

10 participants maximum, 4 participants minimum.

Dates

Intra-company format: dates to be organised together according to your needs.

Please note: we do not offer this inter-company training.

Rate

Contact us.

Practical information

Animation at the customer's premises or in a dedicated space.

Training accessible to people with disabilities, contact us to find out more.

Expertise in:

Spoken languages :

Interested in this training?

Goals

Donatienne Richard

Donatienne Richard

Her 30 years of experience in operational retail make her an expert, both in the field of visual merchandising, which she has worked in Parisian department stores (Les Galeries Lafayette/Le Bon Marché/La Samaritaine), and in customer experience and product knowledge.

10 years ago, she created and implemented her own image consulting tools, combining her excellent sense of contact, her ability to observe and listen, with her fashion and style skills; since then, she has trained fashion retail teams in colorimetry, style & silhouette, sales levers that are both technical and emotional.

At the same time, she is a teacher in various schools: IDRI, EFET studio créa, La Fabrique, Sup de vente and Sup Career.

Today, her "Swiss army knife of retail" side allows her to build and run training courses and workshops; for Retail Factory, she has developed sales ceremonies, real personalized sales signatures.

Expertise in:

Expert trainer in Customer Experience, Sales Ceremonies and Visual Merchandising

Spoken languages: 

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