Goals
Understand the concept of commercial performance
Find the performance keys for your point of sale
Know how to position yourself as an entrepreneur and boss of your business
Deliverable
Training memo booklet given to each participant.
Prerequisites
Master the KPI's of a point of sale.
The advantages of the training
You will take a step back from the analysis of your point of sale.
You will put on the hat of an entrepreneur and boss of your point of sale.
Program
Introduction
1 – How to define commercial performance
Define the concept of performance
Develop an entrepreneurial posture
Measure your performance using commercial indicators
2 – Determine the keys to success to develop performance
Identify problems using indicators
Brief the teams and challenge them
Set SMART goals
3 – Position yourself as the boss of your business
Identify your catchment area
Identify your prospects
Boost your business and be an actor in your performance
Calculate a return on investment
Conclusion and action plan
Concerned public
Scalable sales advisor, assistant manager, store manager.
Seats
10 participants maximum, 4 participants minimum.
Dates
Intra-company format: dates to be organised together according to your needs.
Please note: we do not offer this inter-company training.
Rate
Contact us.
Practical information
Animation at the customer's premises or in a dedicated space.
Training accessible to people with disabilities, contact us to find out more.
Expertise in:
Spoken languages :
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Trainer
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Delphine Dupuis
With 18 years of experience in retail as a team manager, Delphine has been a consultant trainer since 2014. She supports retail companies in their performance by promoting employee skills development through the facilitation of training, engineering and operational support in the field. Certified in DISC, WPMOT and Emotional Intelligence tools, she advocates kindness, team spirit and sharing in her interventions. Her motto during her training: “A good manager is a manager who knows oneself!” ".
Expertise in:
Management, Sales
Spoken languages:
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