Training
Fueled by our international inspiration and monitoring activities, we create tailor-made training at the cutting edge of Retail news and in line with the expectations of today's customers.
Our experts and multidisciplinary trainers, mainly from Retail, create and use active and fun methods perfectly adapted to the pace of sales teams, engaging and useful upon return to the field.
Retail Factory is a training organisation recognised by the French State and certified by Qualiopi.
Experience & Customer Relations
These training courses cover the fundamentals of sales and in-store experience.
They are aimed at a field audience in permanent contact with customers: sales team, manager, store manager.
Team development
These training courses cover the fundamentals of sales and in-store experience.
They are aimed at a field audience in permanent contact with customers: sales team, manager, store manager.
Expertise & Brand Strategy
These training courses facilitate the customer journey in physical stores, improve the experience and align the store image with the brand strategy.
Our evaluations
Each training session is evaluated using our Digiforma tool, with a view to continuous improvement.
Here is the average score collected during our training in 2023.
“Des intervenants dynamiques qui maîtrisent leur sujet, qui nous permettent de cibler nos axes et d’évoluer dans notre métier !”
Stephanie B.
“Des intervenants dynamiques qui maîtrisent leur sujet, qui nous permettent de cibler nos axes et d’évoluer dans notre métier !”
Marie V.
“Des intervenants dynamiques qui maîtrisent leur sujet, qui nous permettent de cibler nos axes et d’évoluer dans notre métier !”
Jonathan H.
“Des intervenants dynamiques qui maîtrisent leur sujet, qui nous permettent de cibler nos axes et d’évoluer dans notre métier !”
Leïla A.
“Des intervenants dynamiques qui maîtrisent leur sujet, qui nous permettent de cibler nos axes et d’évoluer dans notre métier !”
Coralie G.
Our evaluations
Each training session is evaluated using our Digiforma tool, with a view to continuous improvement.
Here is the average score collected during our training in 2023.
9.45/10
Overall recommendation of our training courses by our clients
in 2023
9.7/10
Overall satisfaction of our customers with our training
in 2023
Our evaluations
Each training session is evaluated using our Digiforma tool, with a view to continuous improvement.
Here is the average score collected during our training in 2023.
